Delete Your YOYU Account
YOYU v1.9.1
YOYU is intended for adults aged 18 or older. Export any financial records you want to keep before deleting your account.
Request deletion without the app
Email privacy@yoyufinance.com with your account's registered email or sign-in method so ownership can be verified. Never send a password, verification code or financial records. Account ownership must be verified before a request is processed.
Delete your account in the app
Open YOYU account management from your profile, choose Delete account, review the export reminder and consequences, then confirm a second time. A valid signed-in session is required.
Information deleted
The server removes the account identity, password hash, email/phone/provider bindings, optional profile, sessions, account-linked analytics and related verification records. Previous credentials can no longer sign in.
Financial data on your devices
After the server confirms deletion, the current device removes the account's local financial storage, media and session. If deletion fails, the app should preserve local data for retry. Data on other devices may not be physically erased immediately, but access must be blocked once the deleted account status is revalidated. Files previously exported, backed up or shared elsewhere are not automatically erased.
Retained information and security
A deletion receipt digest may be retained briefly for safe retries. Unlinked aggregate failure counters, backups and service logs may follow different retention rules. instant erasure from every backup is not promised. See the Privacy Policy.